Privacy Policy

This legal text gives you details of how we collect and process your personal data through the use of our website www.hotelpyr.es, including any information that you may provide us through the site when you contract a service, you register with our newsletter or provide your contact information through the form provided for this purpose.

By providing us with the data, we inform you that our services are not possible for those people whose regulations prevent them from giving consent, so when you send us the forms, you guarantee that you have the sufficient capacity to grant consent.

1. Responsible for the treatment

Contact details of the person in charge: HOTELES PYR SA with NIF: A28129500 and address at C / Lamo de Espinosa, nº 10, CP 29640 Fuengirola, Málaga, telephone 952471700 and email pyr@hotelpyr.es

Madrid Mercantile Registry at Volume 4790, Folio 175, Section 8, Page M-78675 of January 27, 1993. HOTELES PYR SA, is responsible for your data. (Hereinafter we or ours).

2. What data do we collect?

The General Data Protection Regulation tells us that personal data is all information about an identified or identifiable natural person, that is, all the information capable of identifying a person. This would not include anonymous or percentage data.

On our website we can process certain types of personal data, which may include:

We do not collect any data related to special categories of personal data (those that reveal your ethnic or racial origin, political opinions, religious or philosophical beliefs, union membership and information about your health, genetic or biometric data).

In the event that you are asked to collect personal data by law or according to the terms of the contract between us and you refuse to provide it to us, we may not be able to carry out said contract or provide the service, and you must notify us in advance.

 

3. How do we collect your personal data?

 

The means we use to collect personal data are:

To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we understand that it does not meet these requirements or any other law or regulation. If this happens, we will try to state the reasons for our decision, but we cannot commit to doing so in all cases.

 
4. Purpose and legitimacy for the use of your data.
 
The most common uses of your personal data are:
 
- For the formalization of a contract between HOTELES PYR SA and you.
- When you give your consent to the processing of your data
- When we need them to comply with a legal or regulatory obligation
- When necessary for our legitimate interest or that of a third party.
 
The User may revoke the consent given at any time by sending an email to pyr@hotelpyr.es or consulting the section on the exercise of rights below.
 
Below we attach a table in which you can consult the ways in which we are going to use your personal data and the legitimacy for its use, in addition to knowing what type of personal data we are going to process. We can process some personal data for some additional legal reason, so if you need details in this regard you can send an email to pyr@hotelpyr.es
 
Purpose Information processed Purpose
To request information through the contact form
- Name
- Surnames
- Email
- Phone
Consent of the interested party
To make reservations
- Name
- Surnames
- Email
- Phone
- Card number
Consent of the interested party
 
Compliance with a contractual or pre-contractual obligation
 
Commercial communications: you will only receive communications if
 
- You asked us for information or made a contract with us for a product or service.
- If you provided us with your data, accepting the box enabled in this regard in our form.
- As long as you have not expressed your wish to stop receiving such communications.
 
We obtain your express consent before sending you any communication, being able to request at any time that we stop sending you communications at the email pyr@hotelpyr.es
 
When you choose to stop receiving our communications, your personal data will continue to be stored as a result of the hiring made by you to comply with legal requirements.
 
Purpose: we will only use your data for the purposes for which we collected it, unless we reasonably consider that we should use it for another reason, notifying you in advance so that you are informed of the legal reason for its processing and as long as the purpose is compatible with the purpose. original.
 
Conservation period: They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and from the data processing. The provisions of the different regulations regarding the conservation period will be applicable, in what is applicable to this treatment.
 
Subscriber data by e-mail or form: From the moment the user subscribes until they unsubscribe.
 
5. Your Rights in Data Protection
 
How to exercise these rights? Users may send a communication to the registered office of HOTELES PYR SA or email address pyr@hotelpyr.es, including in both cases a photocopy of their ID or other similar identification document, to request the exercise of the following rights:
 
- Access to your personal data: you can ask HOTELES PYR SA if it is using your personal data.
- To request their rectification , if they are not correct, or to exercise the right to be forgotten with respect to them.
- To request the limitation of the treatment , in this case, they will only be kept by HOTELES PYR SA for the exercise or defense of claims
- To oppose its treatment: HOTELES PYR SA will allow the data to be processed in the way you indicate, except that for legitimate reasons or for the exercise or defense of possible claims, these must continue to be treated.
- To the portability of the data: in case you want your data to be processed by another firm, HOTELES PYR SA, will facilitate the portability of your data to the new manager. You can use the models made available to you by the Spanish Agency for Data Protection, to exercise your previous rights: Here.
 
Claim before the AEPD: if you consider that there is a problem with the way in which HOTELES PYR SA is treating your data, you can direct your claims to the corresponding control authority, being the competent authority in Spain: Spanish Agency for Data Protection .
 
We may need to request specific information from you to help us confirm your identity and guarantee your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it.
 
All requests are solved within the legal term indicated 1 month. However, it may take us more than a month if your request is particularly complex, or if you have already carried out a series of actions previously. In this case, we will notify you and keep you updated.
 
6. Access to personal data for the provision of services
 
It is possible that, in the performance of our work, we need the help of third parties (treatment managers), who will only process the data to provide the contracted service, and with which we have the corresponding measures to guarantee your rights:
 
- Service providers that provide systems administration and information technology services.
- Professional advisers including attorneys, auditors and insurers who provide banking, legal, insurance and accounting consulting services.
 
All those in charge of treatment to whom we transfer your data will respect the security of your personal data and will treat it in accordance with the RGPD.
 
We only allow such processors to process your data for specified purposes and in accordance with our instructions. However, you can ask us, in compliance with transparency, a list of who are these companies that provide services to us, you can do so by email: pyr@hotelpyr.es
All those in charge of treatment to whom we transfer your data will respect the security of your personal data and will treat it in accordance with the RGPD. We only allow such processors to process your data for specified purposes and in accordance with our instructions. However, you can ask us, in compliance with transparency, a list of who are these companies that provide services to us, you can do so by email: pyr@hotelpyr.es
 
7. Data Security
 
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, modified or disclosed. In addition, we limit access to your personal data to those employees, contracting agents and other third parties who have a business need to know such data. They will only process your personal data according to our instructions and will be subject to a duty of confidentiality.
 
We have implemented procedures to deal with any suspected violation of your personal data and we will notify you and the Control Authority in the event that a security breach occurs, as regulated in the RGPD in its articles 33 and 34.